Shipping
All products are custom made to order and this can take up to 2 weeks to be made
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If by chance you need your order sooner please get in touch first as at busy times this may not be possible but I'll always do my best for you
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EMAIL: littlekidsstuff2015@gmail.com
SHIPPING FEES:
Non rural - $7.50
Rural - $10.50
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No post to PO BOXES
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PICK UP:
Rolleston, Canterbury, NZ
You will be sent pick up details when your order is ready to collect
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INTERNATIONAL:
For international orders please contact me so we can discuss shipping costs before placing your order.
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MISSING OR DAMAGED PARCELS:
We do not accept any responsibility for damaged, delayed or missing parcels. Once it leaves us it is out of our control.
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We package your order with love and care to ensure it arrives to you safely. Unfortunately from time to time packages can be damaged or go missing.
If this happens please contact the courier company through your tracking information so they can open an investigation for you. If your item is damaged please keep all packaging as they will need this for their investigation.
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Please also contact us ASAP so we can help get it sorted as quickly as possible for you.
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If for some reason your parcel does not turn up please contact me ASAP
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RETURNS
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Please choose carefully as we do not offer refunds if you change your mind.
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Refunds will only be given if an item is faulty or made incorrectly.
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All products are checked carefully before sending off but in the unlikely event that you receive a faulty product please contact us within 5 days of receiving your parcel to arrange us sending you a replacement.
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Product needs to be in new, unused condition or this will void your return.
Return postage cost will need to be covered by you.
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If there is any reason you that are not totally happy with your purchase please contact me.
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While I aim to have every order 100% correct I am human and mistakes can occur. If you receive a mistake in your order or an incorrect product from what you purchased please contact me ASAP. Once the incorrect item has been posted back to us we will have your correct order shipped out to you
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